
With the advent of new operators, which have the traditional loyalty to his audience, almost taken for granted that young people, more anxious and eager to try alternatives, they will be less faithful.Therefore, long Movistar and Vodafone have launched services for the elderly, such as telephones or Movistar Simply Easy, and localization services, SMS messages read, and so on.
Now, the next step in the operator Telefonica will be to offer a differentiated care to the elderly, who are serve no time limit and with explanations easier if they are not accustomed to the jargon of this world.This service, which is already in evidence, is based on surveys carried few months making to customers from callcenters and shops, which collected data on sex, age and nationality.
With these data, in addition to the callcenter senior, has been launched other services for immigrant public, which also has its attention on language and savings services to call your country.
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